Helping you to cook up inspiring elearning
PART 4 of 4: Create Learning Activities That Work Recap Here’s a quick recap of the first three parts of this ‘Challenge’ blog series: 1. THE CHALLENGE: The company has received low grades from their clients for responsiveness to callers whose calls should be escalated. Call center reps aren’t escalating calls to supervisors at the … [Continue Reading]
This post is part of the Design Challenge series. If you need a refresher on the project we are discussing, look at Design Challenge #1 – Part 1 of 4: Meet Our First Challenger. In this post, you’ll get a chance to check out a couple activities that we’ve developed for the project, and hone … [Continue Reading]
This post is part of the Design Challenge series. If you need a refresher on our challenger or the project we are discussing, look at Design Challenge #1 – Part 1 of 4: Meet Our First Challenger. Now that we have a SMART (Specific, Measurable, Attainable, Relevant, Time-bound) goal to aim for (“Increase the percentage of instructors … [Continue Reading]
In this part of our design challenge, we are going to look at performance goals for the ChAMPIONs project. If you need a refresher on our challenger or the project we are discussing, look at Design Challenge #1 – Part 1 of 4: Meet Our First Challenger. The Value of a Performance Goal There are … [Continue Reading]
This post is part of the Elearning Design Challenge Series, which you can read about here. Volunteer: Dr. Mia Kalish, Office of Institutional Effectiveness, Doña Ana Community College Challenge: The nursing program recently lost its accreditation because its instructors could not adequately evaluate teaching outcomes. The college provides a professional training program called ChAMPIONs to … [Continue Reading]
